Thank you for shopping at Alkaram. We value your trust and strive to provide the best quality products and service.

1. Returns

We accept returns within 7 days of delivery under the following conditions:

• Item must be unused, unwashed, and in original condition

• Original tags and packaging must be intact

• Proof of purchase (order number or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items cannot be returned:

• Sale or discounted items

• Customized or made-to-order products

• Used or damaged items (unless received damaged)

3. Exchanges

We only replace items if they are:

• Defective

• Damaged during shipping

• Incorrect item received

To request an exchange, contact us within 48 hours of receiving your order.

4. Refunds

Once your return is received and inspected:

• Approved refunds will be processed within 5–10 business days

• Refunds will be issued via the original payment method

• Shipping charges are non-refundable

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect

• We recommend using a trackable shipping service

For return requests, contact us:

📞 03232352062